Jossarys Gazo Robles
Instituto de Estudios Superiores de Investigación y Postgrado
102
Introduction
This scientific article, Research Professors: Evaluation of Research Quality from Efficiency, Efficacy, and Ef-
fectiveness, is linked to Sustainable Development Goal (SDG) 4: Quality Education; the National Education
Strategy, in all its modalities “Bendiciones y Victorias” 2024 – 2026, guideline 11: Research; the National
Poverty Eradication Plan; and the Institutional Project of UNAN-Managua.The figure of the research pro-
fessor or teacher-researcher has sparked considerable debate, both in academic circles and in educa-
tional practice itself, concerning what it means to be a teacher-researcher, what and how they can
investigate, and the purpose of the research they can undertake (Vidal, 1988; Enríquez & Romero, 2000).
This research holds methodological utility by evaluating human resources for research through a
system of specific quality indicators, based on the criteria of effectiveness, efficiency, and efficacy.
To achieve the objectives of this research, it is necessary to explore the conceptual terms related to
research impact and quality indicators.
Evaluation is “a structured and reflective analytical process that allows for understanding the nature
of the object of study and making value judgments about it, providing information to help improve
and adjust educational action” (Ruiz, 1996).
Quality indicators are measurement instruments, tangible and quantifiable in nature, that allow for the
assessment of the quality of processes, products, and services to ensure customer satisfaction. In other
words, they measure the level of compliance with the specifications established for a given activity or bu-
siness process. That is, a quality indicator is a measure that evaluates the excellence and precision of the
work performed by a team or individual on a project. It refers to how well established standards are met,
the accuracy of execution, and the satisfaction of customer or project requirements and expectations.
Efficacy is defined as the congruence between what was planned and the achievements obtained. To
verify efficacy, the institution must explicitly state its qualitative and quantitative goals at the institu-
tional, academic, and human resource levels across the various functions of teaching and research, as
well as goals for teacher development and learning achievements.
Efficiency is the ability to achieve goals by optimizing the use of available resources. In the context of
Higher Education institutions, efficiency can be analyzed from administrative and academic perspec-
tives. According to (López de Caballero, 2019), academic efficiency refers to the best use of pedago-
gical means to achieve planned results. It involves aspects related to the characterization of teachers,
as well as curriculum management such as regulations, curriculum structure, course sequences, cu-
rriculum flexibility, and obtaining the degree within the timeframes set by the institution. Put more
simply, efficiency analyzes the volume of resources expended to achieve goals. It is the achievement
of an objective at the lowest possible unit cost.
Effectiveness measures the degree to which results are achieved; that is, the focus is on accomplishment, not
on the resources spent to reach that result. In other words, how much of the expected results were attained.
Effectiveness is nothing other than the combination of efficacy and efficiency. This indicator presents
the consequences of a product or service. It involves doing the right thing with great accuracy and
without any waste of time or money.
The combination of these elements—result, cost, and time—allows for the objective measurement of the
degree of effectiveness and efficacy of an organizational area and enables comparisons between areas.