© 2024, Instituto de Estudios Superiores de Investigación y Postgrado, Venezuela 
128
Héctor Iván Velásquez López and Clara Inés Castañeda Escobar
However, what is observed in the socio-emotional competencies of students in other contexts 
does not differ from the reality in Colombia. Despite the fundamental mission of the school, 
which is to promote the development of both intellectual and emotional competencies in stu-
dents, it is evident that they face similar challenges. The goal is for students to acquire emotional 
knowledge that allows them to evolve as individuals and to confront the challenges present in 
their social environment in a balanced manner. 
In this regard, it is necessary for schools to work on socio-emotional competencies that lead to 
the psychological balance and stability of teachers, especially in post-pandemic times where 
behaviors of distancing among students, apathy, insecurities, and intolerance are observed, 
often leading to confrontations and shouting. It can be affirmed that emotions, both positive 
and negative, can have a significant impact on learning. Primarily, positive emotions facilitate 
learning, leading students to focus, overcoming any predispositions. Students may feel more 
interested and engaged with school, which leads to better retention and comprehension of the 
information provided to them (Acosta, 2022). 
Conversely, from the perspective of negative emotions, these can interfere with learning. A per-
son may feel blocked, distracted, and distressed, which interferes with learning processes and 
the ability to retain information. All of this highlights the need to recognize and manage emo-
tions within pedagogical processes. It is not necessarily the case that a psychologist must inter-
vene to address them; teachers can address them by acquiring appropriate scientific information 
and working on all those emotions that represent setbacks in relation to the academic and social 
development of the student (Ferreira et al., 2023). 
In the same line of thought, according to Soto-Romero et al. (2023), teachers contribute to de-
veloping their students' emotional competencies in several ways, including practicing empathy 
and acumen: teachers need to relate to each student as an individual and understand that ever-
yone has different needs and emotional situations. This information can be used to find new 
ways to manage their emotions and promote a sense of trust. Additionally, the teacher must 
create a safe and respectful environment, as a respectful, tolerant, and empathetic context is 
essential for students to feel safe sharing their emotions and feelings.On the other hand, Ber-
múdez (2022) points out that students cannot only be taught how to think and reason; their 
ways of thinking, acting, and above all, feeling, must be considered. Only then is education con-
ducted with emotional intelligence in the Colombian educational system. Hence, teachers create 
environments fostering open communication and preventing discrimination. Additionally, they 
should carry out emotional exploration actions: teachers can design activities that help students 
examine and perceive their own emotions and those of others. 
According to Acosta & Blanco (2022), teachers play an important role in the development of 
students' emotional intelligence, facilitating their understanding and effective management of 
emotions. Furthermore, they consider it relevant to highlight the influence of emotions on me-
mory, as there is an improvement in the ability to remember experiences when they are asso-
ciated with positive emotions, while experiences linked to negative emotions can create barriers